Carrabba'S Italian Grill

Sat at the bar an ordered appetizers and drinks for there and dinner to go. The bartender was most pleasant and anticipated needs helping to ensure a pleasurable experience. Each item was delicious; though I thought the ravioli was soft vice deep fried (menu didn’t say deep fried) and was delicious but not what was expected. Lamb chops were wonderful and the bread and oil/herb pre dinner item was delicious (bread so soft and warm and herbs on point). Would definitely come back! Note: two photos of items consumed were off the menu and had ordered them to go so presentation wouldn’t be the same.

My family and I love this place. We are from Chicago and eating here has been a thing for us. Over the years no matter the state, this establishment has been on a decline for us. We always get the ribeye steaks and this time I was not pleased at all. For the price of food, the quality needs to be there every single time. My steak was thin, small and questionable. I’ve never received a ribeye from this establishment that looked like that for almost $40. My husband’s steak look exactly how we receive them every single time. You would think that when a table orders the same item, that the items would be almost identical so that there’s not confusion. My steak was well done which I’ve never had a problem before. This time it was flakey, hard and unseasoned. Which I’ve mentioned before this isn’t a one off situation. It’s been declining. The cost of living is too high for the prices to keep jumping and the quality of goods to go down. My server was friendly which they are always for me. The establishment is always clean and quiet enough to talk to the person next to you. I did share with my husband that it might be a while before we come back. I’ve eating at this exact locations about 5 times and have not been satisfied. I’m one of those that would keep trying because, I know it could have just been a bad day in the kitchen. This is just my experience. My photos are a screen shot of a video I took. I didn’t get a picture of my husband’s steak to show the difference. The shrimp was good but, nasty to my family. It was just too salty and my husband is a salt lover. I was able to tolerate it more. The Alfredo which my son loves actually did not like it for the first time. It was dryer than normal and didn’t have the Alfredo flavor that is known to this establishment. We spent about $160 plus dollars and we tipped $35

Edited Review: We returned to Carrabbas to celebrate our Anniversary together, this time with just two of us. We had a gift card. The food was really good, and the service from an older lady was exemplary. We really enjoyed the ambiance of a late lunch. The scallops were a bit fishy and we had our salad arrive while we were still enjoying our appetizer, but other than that, I think Carrabbas made a necessary change for the good. We received a large portion that we wrre able to eat part of and take some home. They also offered $10 take home meals. Chuck, the manager came to our table to check on everything after lunch was over, which was a nice touch. I have edited my original review to better reflect our last experience the other day. We will definitely return. We took my sister there to celebrate my sister's Birthday. We were not impressed with the food or service! The server was absolutely awful. She bot only overcharged us for items, but she was very absent minded. They brought 3 of drinks, but forgot my husband's beer, which was short because they ran out. Then when our salads (which were not very appealing) arrived, they again forgot his soup. We ended up having to flag down other servers to get our needs met because we couldn't find our server. She would say she would bring more water or soda refills and then completely forget. She admitted to forgetting, which was excusable the first 2 times, but after that, it became really annoying. When you pay premium prices for dinner, it seems like the service would be better. That was not the case. The chicken Piccatta was not served on a bed of pasta like it typically is. Instead, there was a $5.98 upcharge for the side of fettuccine that came with the meal. They charged us for gorganzola cheese when we asked for extra garlic. The lobster ravioli was very fishy and despite us asking to see if we could get cheese ravioli (which is typically on the children's menu) our request went unanswered by our server once again. She was going to ask the kitchen if we could order it as an entree. We had called ahead for a booth, yet were seated at a small table for 4 of us. Usually they remove the wine glasses if you dont order any, and there's no room, but this didn't happen until way after our entrees were served. It was cramped and our used soup and salad plates were not removed prior to our entrees arriving. We were celebrating a Birthday and when we arrived at 6:30pm, they had sung in Italian to our neighboring table. After we finished, we asked our server to have them sing and she again said she would, but that never happened either. They did bring her a piece of cake which was nice, but just not right. We finally had to ask for the ticket because we just wanted to go. We were thirsty and frustrated. Our server, who had purple highlights and studs in her gums really didn't do Carrabbas justice. She was either overwhelmed or something. It really ruined our celebration. We would not recommend Carrabbas to anyone going forward.

Came here tonight for my mother’s birthday at her request. She has always liked this restaurant, and this is where she wanted to go for her birthday dinner. Unfortunately, the experience was a bit disappointing. The restaurant was pretty empty when we arrived, which I understand for 6:00 PM on a Tuesday. We were seated in a booth, which was nice, but the window area right next to our table immediately caught my attention. The window itself was dirty, and the inside ledge next to the table had cobwebs and what looked like dead bugs. The photo I took does not really do it justice. It looked like that area had not been cleaned in a very long time. For a surface directly beside where people are eating, that really should not be overlooked. The wine glasses already on the table also appeared dirty, with what looked like lipstick residue on the rims. That is something staff should be checking before guests are seated. On the positive side, our server, Meagan, was fantastic. She was attentive, helpful with food suggestions, and handled a billing issue very professionally. My parents each ordered sangria, and the bill originally showed them at around $14 each, even though there was a sign on the table stating sangrias were $6 on Tuesdays. After we pointed it out, Meagan brought the sign to her manager and returned with an adjusted bill. We really appreciated her help. The food itself tasted good, but both my meal and my mother’s were cold when they came out. I had the lobster ravioli, and she had the shrimp and scallops. Since it was her birthday, we decided not to make a big issue of it at the table and instead took most of it home to reheat ourselves. All in all, it was not a horrible experience, but it definitely was not the birthday dinner I hoped my mother would have. Meagan was great, and the food had good flavor, but the cleanliness issues and cold entrees really took away from the evening. The restaurant could use a serious deep cleaning and better attention to food temperature before plates are served. Not likely to eat there again anytime soon.