Tous Les Jours is a French-Asian inspired bakery offering a wide range of freshly baked goods, pastries, cakes, and coffee. It operates with a self-service model for pastries and a buzzer system for coffee orders. The Manhattan location is situated in Koreatown, Midtown West.
Customer Perception
Customers generally praise the delicious and varied selection of baked goods, with many expressing a desire to return to try new items. Specific highlights include the Garlic Cream Cheese Bread, curry croquettes, strawberry vanilla cake, pistachio donuts, and iced tiramisu latte. Service is often described as fast, and staff as kind and welcoming. The seating area is noted as nice and clean. However, one review highlighted significant issues with management and service at this specific NYC location, citing hostility from staff, lack of name tags, and poor restroom sanitation.
Additional Details
The bakery offers a self-service experience for selecting pastries, and coffee orders are placed at the counter with a buzzer system for pickup. It's a popular spot for a quick coffee and pastry fix.
This is the kind of place that makes you want to come back every day to try something new! Everything was absolutely delicious. If you go early, you’ll have an even better selection to choose from. The service was very fast, and there was plenty of seating inside. It’s self-service, and the staff were all incredibly kind and welcoming. I especially loved the Garlic Cream Cheese Bread,it’s a must try! The coffee was excellent as well. 10/10, highly recommend!
Lots of great choices. The curry croquettes were crispy outside and savory inside. The strawberry vanilla cake was oh so delicious. Light and creamy. Service was great. Seating area was nice and clean. In
5
We walked down to Korea town on New Years Day to celebrate. After lunch, we stopped in to Tous Les-Jours on 32nd street right in the middle of all the Korean restaurants. It was pretty busy today so we found a seat all the way in the back. Most seats were taken.
We had a decaf Americano and a pistachio filled donut. Both quite good. Place your order for coffee at the front as you pay for the pastries. They give you a buzzer and buzz you when the coffee is ready to pick up. Very efficient.
5
The iced tiramisu latte was amazing—rich, creamy, and perfectly balanced like a dessert in a cup.  Fresh baked goods were just as impressive. Great spot for a quick coffee + pastry fix in NYC.
1
It is a rare and frustrating experience to find an outlet where the quality of the product is great, yet the quality of the management and service is so profoundly low. I visited this NYC location today and left wondering how an establishment with such a good product can allow its operational standards to bottom out so completely. For the record your 23rd street location service is far greater.
1. The "Hostility" in Hospitality
The front-of-house culture here is shockingly ungrateful. The staff member at the far-right register didn't just provide "bad service"—she provided an atmosphere of active resentment. No greeting, no eye contact, and a demeanor that suggested the customers were an inconvenience to her evening. Not even a thank you. Just wow.
Adding to this lack of professionalism, the entire team was operating without name tags. In any high-stakes service environment, anonymity is a tool for the lazy and the rude. When staff can’t be identified, they feel empowered to treat customers like an intrusion. It is a massive breach of standard retail SOPs if you have any?
2. A Collapse in Basic Sanitation
The state of the facilities is where the "professional" facade truly falls apart. Based on the documentation I took today, the restroom maintenance is non-existent:
Waste Management: The trash receptacle was overflowing to the point of absurdity, with soiled paper and debris literally spilling onto the floor. And the pot was dirty and stained.
Operational Neglect: This isn't a "sudden rush" issue; this is a failure of management to perform basic floor checks. If the areas the public can see are this neglected, it raises immediate and serious questions about the hygiene standards in the areas the public cannot see.
3. Final Assessment for Management
You have a "Grade A" product being served by a "Grade D" team. In a city like New York, you cannot coast on brand name alone while your staff acts like they’re doing the public a favor.
Your bakers deserve better than a front-of-house team that treats guests with disdain and a management team that can’t be bothered to empty a trash can. This location is currently a liability to the brand. Clean it up—starting with the bathrooms and ending with the attitudes at the register. Training is highly recommended.
