Tim Hortons

First off, nice food, can imagine service is slow when busy (got the before it got busy) and seating options are nice. I had a Bacon Double Cheeseburger (very good), Hot Honey and Ham Hock Lattice Fries (liked the ham hock instead of bacon, perhaps a little more hot honey) and a Chocolate Brownie Milkshake (possibly the best milkshake I've had for a long time). I later went back and had a Double Double (decent, bit over-hyped) and mixed 10 Timbits. -I'm here, so do it, do it all 🙂 The choice of music was decent and at a volume you don't have to shout over. The choice of seating option variety was good. Tables could have been cleaned more actively, of debris and packaging, as well as the bin area by the entrance/waiting area. Overall, would recommend!

Firstly i got my order after one hour. Extremely disappointed.The food arrived cold,the food looked nothing like the promotional photos. The donuts were messy. The caramel ones were soggy and falling apart, and the chocolate ones were iy it just a sticky mess. Everything tasted heavy and greasy rather than fresh.The portion of fries was much smaller than expected for the price even fries were also soggy and overloaded with sauce, which made them even worse.Overall, poor quality, small portions, and not worth the money. I won’t be ordering again.

Dear Tim Hortons team, Chichester, 12th August 2026 Drive Thursday I wanted to take a moment to share some positive feedback after a recent visit. I’m not usually a huge Tim Hortons fan, but my son )12)certainly is! After spending the day in A&E following a visit to the waterpark nearby, I decided to treat him to Tim Hortons on the way home. Your staff member, Khushi (I hope I’ve spelled her name correctly), was absolutely wonderful. She was so friendly, helpful and welcoming when I realised I needed to amend my order and had to come inside to reorder. As I had left my son waiting in the car as he unable to walk, Khushi was incredibly kind and helpful, bringing out the additional items for me rather than making me wait around. It was such a thoughtful gesture, especially after what had already been a long and stressful day. I really hope this feedback gets passed on to Khushi and that she knows how much her kindness was appreciated. She genuinely made a difficult day a little easier and as a mum,that meant a lot to me. Thank you, Khushi, for being so lovely. You definitely helped make the day end on a much happier note… Kind regard and thank you form a A very grateful mum

I am uncertain about what to anticipate. My husband and I visited many years ago when it first opened, and we did not find it enjoyable at that time. I recently ordered a drink and a ham and cheese toastie, and unfortunately, neither was pleasant. The milkshake tasted as though the milk was spoiled, and the toastie was also unsatisfactory. I took one bite and was unable to consume any more. I have also paid for additional parking as I am meeting family here. I sincerely hope I do not receive a parking fine, as that would be quite frustrating. It is truly a shame because the point-of-sale systems and the photographs of the food appear delicious; however, the actual food itself is neither delicious nor pleasant. I am disappointed.

We were served by Badrul today and he was fantastic, so friendly and helpful. Excellent customer service from him. The new menu was incredible with the banoffee range, Tim’s definitely need to keep this one on the menu or at least bring it back regularly as we will coming back just for this. So delicious!