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Built strong foundations working across hotels, contract catering, and stadium environments, gaining experience in high-volume operations and leadership.
Led culinary operations across multiple outlets, shaping the resort's food quality and kitchen standards. Focused on people, process, and continuous improvement to strengthen guest satisfaction and team culture.
Expanded remit beyond Food & Beverage to oversee the wider hotel guest experience. Deepened expertise in multi-departmental management, commercial performance, and operational leadership. This promotion occurred after the resort's transition into the Looping Group.
Continues to apply extensive experience in hospitality management.
Carl Hickinbottom is a seasoned hospitality professional with a career spanning nearly three decades, beginning as a chef. He has extensive experience in high-volume culinary operations across various environments, including hotels, contract catering, and stadiums. He served as an Executive Chef and later Head of Hotel Operations at Drayton Manor Resort, focusing on food quality, kitchen standards, and overall guest experience.
Drayton Manor Resort
Hickinbottom's career progression demonstrates a strong focus on leadership, operational efficiency, and team culture. He emphasizes people, process, and continuous improvement to enhance both guest satisfaction and commercial performance. His responsibilities grew to encompass multi-departmental management and operational leadership within a busy family resort environment, especially following its transition into the Looping Group.
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