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I was really looking forward to trying this restaurant because so many friends recommended it, but unfortunately our experience was very disappointing.
The service was extremely poor. We never even knew who our server was. One person took our order, another delivered our drinks and food, and a completely different person brought us the check. After our food was delivered, nobody came back to ask how everything was or if we needed anything. We wanted another round of drinks, but we actually had to get up and look for someone to take our order. The restaurant wasn’t even busy, so there really wasn’t an excuse for the lack of attention.
The food was just as disappointing. I ordered the “tender” skirt steak cooked medium, but what I received was an overcooked piece of meat that honestly looked boiled. It was greasy, lacked flavor, and was far from tender. My son’s kids’ steak was the same—overcooked and poor quality.
To make matters worse, when the check arrived, a 20% gratuity had already been added even though we were only two adults and one child. That left a bad impression. It felt like there was little incentive to provide good service when such a generous tip was automatically included regardless of the experience.
Overall, this was not the pleasant dining experience we were expecting. Based on all the recommendations we received, we expected much better food and much better service. Sadly, we left disappointed and won’t be returning.