
Google
UPDATE: almost another year has passed and we are staying for a few days at Disneys Port Orleans.
It’s sad to say this food court (and all the food at this resort) is still awful.
We knew better and stayed away but did have a cupcake the first day. It was dry and just wasn’t good.
Couple days later we ended up getting hungry and got a burger. It was tasteless, the bun dry, and the burger was so cold that the cheese never melted. All I can say about the French fries is they went straight to the garbage. Yuck.
This also cost around 50 bucks for two burgers, two fries, and two drinks.
One other thing. The employees in this food court are miserable. Most of the fountain drink machines didn’t work, and the ones that did, didn’t taste right. No one cares there.
Disney used to be the top of customer service, now you’re lucky to get someone to even acknowledge you. The place feels like it’s run by the finance department now.
The resort still is beautiful but it’s sad you have to leave property to get a decent meal. Management, if there is any, should be ashamed serving this crap.
The one thing that makes it get more stars than it should is the atmosphere but something has changed with that too. The wood gears and drive shafts that are supposedly run by the water wheel was disconnected. It never ran the three days we were there.
It’s crazy how just a few years between visits what can happen to a place.
We used to come here and looking forward to the pasta. They used to allow you to choose the type of pasta, then the sauce, and a protein. Then they would actually make these items right in front of you.
So fresh and so good. It had to be the best “food court” meal I’ve ever had.
Fast forward to 2025 and now you get penne and two causes to choose from.
All the items are in a buffet type pan heated by steamed water. Everything was sitting around for who knows how long. When they opened the cover to the chicken and they were just sitting in a pan with the cheese already melted but hard, we knew we were in for a terrible experience.
Couple that with a 15 minute long line to pay because they only had 2 of the 8 lines open our food was not only old, but cold.
Disney has failed on so many ways and seeing something like this happen to a place we have always enjoyed for years is so sad to see.
There was no manager to speak to. The place is run on autopilot, and very poorly at that. We made it a point not to eat there the rest of the visit.