Post Ranch Inn

This hotel is so peaceful! We loved everything, but especially walking the grounds and yoga classes. It’s nice there’s so much to do and it’s such a beautiful location. Everyone was so nice and happy to help-I really don’t understand any negative review. Also, THANK YOU for making it 21+. We’ve stayed a even more expensive hotels than this that allow children and wow it made such a difference in the overall atmosphere ❤️

Hi no hotel is perfect however I am giving a perfect score- People make the difference. The hotel grounds are spectacular. We came for that reason only and it delivered. Did we have some hiccups, yes, however the handling was exceptional. The hotel GM named DJ was one of the kindest people I have ever met. He dealt with our issue flawlessly and gracefully. I did visit nearby hotels in Big Sur and the tranquility and peacefulness of Post Ranch supersede 10 fold.

PLEASE READ THIS REVIEW BEFORE MAKING A RESERVATION — IT MAY SAVE YOU THOUSANDS OF DOLLARS. If you are considering booking an ocean-view room at Post Ranch Inn between May, June, July, or August, I strongly encourage you to do extensive research about Big Sur's seasonal coastal fog before spending your money. Based on our experience, I would never book an ocean-view room during these months again. We paid nearly $10,000 for two nights in one of the resort's premium ocean-view accommodations because the breathtaking ocean views shown throughout their website were the main reason we chose this property. Unfortunately, during our entire stay, the ocean view was completely hidden by dense fog. We never saw the spectacular view that was advertised and pictured online. What disappointed us most was the lack of transparency. The website showcases beautiful, clear ocean views but does not adequately prepare guests for the possibility that the view may be completely obstructed for an entire stay during certain times of the year. If guests are paying thousands of dollars specifically for an ocean-view room, they deserve clear information about the seasonal risk of persistent coastal fog so they can make an informed decision. Throughout our stay, we repeatedly asked staff whether the fog would clear. We were consistently told that it would likely clear within a few hours. Unfortunately, that never happened. The fog remained throughout our stay, and we never got to enjoy the ocean view we paid a premium for. What made this even more frustrating was that, after repeatedly being told by multiple staff members that the fog would clear soon, one employee later told us that they were not supposed to tell guests that the weather was expected to remain the same for several days and that these foggy conditions are common during this time of year. According to that employee, this type of weather often persists throughout much of the summer season. I cannot independently verify that statement, but if that information was accurate, it raises serious concerns about transparency. Guests spending thousands of dollars for an ocean-view room deserve honest information about the likelihood of actually seeing the ocean during their stay. The room itself also had maintenance issues. The bar sink was clogged, and the shower valve/faucet was loose and repeatedly fell while being used. We reported both problems, but neither was repaired during our stay. Staff apologized, but no one came to address the issues. For a property charging close to $5,000 per night, I expected much better communication, transparency, maintenance, and overall value. I fully understand that the weather is beyond the hotel's control. However, what is within their control is how honestly they communicate the risk of seasonal fog to potential guests. Had we known there was a realistic possibility of spending our entire stay looking at a wall of fog instead of the Pacific Ocean, we would have chosen different travel dates, a different room category, or a different destination altogether. The property itself is beautiful, but based on our experience, the value did not come close to justifying the cost. If an ocean view is important to you, think very carefully before booking an ocean-view room during the late spring and summer months.

Been staying here 20 years. It’s on a slow decline. “Newer” rooms are subjectively rather ugly, restaurant is predictable but not amazing really. Hotel and restaurant staff are clearly loyal, friendly but the cheapest option, all the talent is gone. At Aman prices it just doesn’t deliver that experience. Too many shortcuts and profits being squeezed. It needs new vision, management, and an overhaul returning to its roots. A good old fashioned look in the mirror as it were. At breakfast I asked for hot sauce and they brought Cholula in a ramekin. All that fancy kitchen and they don’t even bother to make their own hot sauce. They got rid of the breakfast buffet. They had out some sad Cisco white bread blueberry muffin mix muffins. Gone are the exquisite healthy foods crafted with care. The only thing I smelled in the restaurant was profits. Thank god for reviews so we can give honest and direct feedback. Maybe they can get back on track