Photo by Chipotle Mexican Grill via Google Maps

Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: Queens, 11101, US
Price range: $
Rating: 3.6

Queens, United States

3.6

Google Score

Overview

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Opening Hours

Closed now

Monday

10:45 AM – 11:00 PM

Tuesday

10:45 AM – 11:00 PM

WednesdayToday

10:45 AM – 11:00 PM

Thursday

10:45 AM – 11:00 PM

Friday

10:45 AM – 11:00 PM

Saturday

10:45 AM – 11:00 PM

Sunday

10:45 AM – 11:00 PM

Follow the restaurant:

A popular fast-casual restaurant chain specializing in Mexican-inspired cuisine, known for its customizable burritos, bowls, tacos, and salads.

Running chef

Chipotle Mexican Grill operates as a fast-casual chain, and individual locations typically do not have a named 'running chef' in the traditional sense. The culinary operations are standardized across the brand.

Insights

Latin AmericanMexicanStreet FoodSteakhouseVegan-friendlyBudgetLunchDinnerAll DayCasual

Last updated: 7/29/2026, 5:12:49 AM

Key Information

Chipotle Mexican Grill in Queens offers a fast-casual dining experience focused on customizable Mexican-inspired dishes like burritos, bowls, salads, and tacos. Known for its commitment to 'responsibly sourced and freshly prepared' ingredients, customers can build their meals to their exact preferences.

Customer Perception

Customer feedback for this Queens location is mixed. Positive reviews frequently praise the friendly and hardworking staff, highlighting individuals like Angel and Carolina for excellent service and care. However, numerous negative reviews point to significant issues, including receiving raw chicken, brown guacamole, undercooked rice, and burnt chicken. Customers also report problems with orders, such as missing double protein, and frequent unavailability of ingredients like brown rice, lettuce, forks, and napkins. Some reviews also mention passive-aggressive cashiers and overflowing trash bins, indicating operational inconsistencies and a perceived lack of management oversight.

Additional Details

Chipotle Mexican Grill is a popular chain known for its assembly-line format, allowing customers to choose their ingredients as their meal is prepared in front of them. The brand emphasizes fresh ingredients and offers catering services.

Cuisine Highlights

Customizable Burritos Fresh Burrito Bowls Build-Your-Own Tacos

Dietary Options

VegetarianVeganGluten-free (options available)

Best Times to Visit

While no specific 'best times' are mentioned, reviews suggest that the restaurant can be busy, with stock issues (running out of ingredients) occurring as early as 9 PM. Visiting outside of typical peak dinner hours might help avoid these issues.

Photos

News Feed

Chipotle in Laredo: Fresh Flavors and Online Ordering

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Chipotle LocationsLaredo9 months ago

Related entitiesChipotle Mexican Grill

#RESTAURANT #ONLINE_ORDERING

Chipotle's Laredo Presence Grows with New Location

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Chipotle LocationsLaredo9 months ago

Related entitiesChipotle Mexican Grill

#RESTAURANT #FAST_CASUAL

Chipotle Opens Second Laredo Location with Drive-Thru Feature

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Laredo Morning TimesLaredo9 months ago

Related entitiesChipotle Mexican GrillChipotlane

#RESTAURANT_OPENING #FAST_CASUAL #DRIVE-THRU

Chipotle Mexican Grill Offers High Protein Options

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Chipotle LocationsDenver2 years ago

#MENU_ITEM #HEALTHY_EATING #FAST_CASUAL

Chipotle's Headquarters Relocation to Southern California

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Chipotle Investor RelationsDenver8 years ago

Related entitiesChipotle Mexican Grill

#RESTAURANT_NEWS #CORPORATE_NEWS

Reviews

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Google Reviews

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Lara Love

Google review • 6 months ago

Google

I would never come back here again. Paid for double protein via the app and didn’t receive it. Look at my bowl with extra everything, I spent almost $40 here. Look at the side of guacamole, it was brown! Never again! I am so close to deleting my app and never dining here in my life. I requested for my money back for this bs.

Maggie Rose

Google review • 4 months ago

Google

JS

Google review • 2 months ago

Google

Celine Kim

Google review • 4 months ago

Google

Richard Johnson

Google review • 7 months ago

Google

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1

5

Wow!! The staff here is so nice!! Angel prepared my food, and did such an excellent job. He made my order exactly how I like it, and was so kind and hardworking. Carolina who helped me at the register was also so wonderful. She helped me apply a coupon, which I was excited about! I also met the manager of the store (wish I got her name) who was wonderful. It means so much that they really cared about me as a customer. It also really felt like they put their heart and souls into making me happy. Really, really appreciate it!

2

Everytime I come to this Chipotle, there is a different lady working at the cash register. But always Hispanic, always passive-aggressive, always saying things they shouldn't. This review is for my visit on Thursday 6/11/2026 around 9pm: I ordered two entrees. Lady put them both into same bag. It was too heavy so I grabbed another handle bag. Lady asked "Are you planning to use that second bag?" No lady I just took it for the heck of it (sarcasm). Two entrees were for two different people - what's wrong with one bag per entree? I pushed "Print Receipt" after I paid for the order. The lady said "I put it in your bag." I looked in the bag - no receipt. She finally realized that the receipt machine was out of paper. When she put a new roll in, at least 20 receipts printed out (for customers who had ordered previously). It was busy tonight...but if someone can't remember whether or not they pulled a receipt out of printer and put in customer's bag less than one minute prior - that is severe short-term memory loss. Either that or she was blatantly lying to me. The workers serving food are typically fine. It is always the Hispanic ladies at cash register that have no customer service skills. They also ran out of brown rice, lettuce, forks, napkins at 9pm (store closes at 11pm). Please make sure you stock ingredients well and consistently refill plastic silverware. Trash can and recycling bin were both overflowing to the brim - since they are near the front of the store, this mess created a bad impression when first stepping inside Chipotle.

1

They’re always out of things. The rice is often crunchy and undercooked, the chicken burnt. This evening, they were out of everything green.

1

Hands down the worst chipotle I’ve been to, and that’s saying something because I’ve eaten at dozens of them across the basic eastern seaboard. I ordered via GrubHub Thursday January 15th around 10pm. The order was completely wrong. Chicken instead of steak, spiciness for my wife and kids making their food inedible. No guacamole on any of the orders which we paid for. I got the last laugh GrubHub completely refunded my order so go stick it all of you who work here - especially the owner and managers who obviously teach their employees such carelessness toward their customers. You were mad you had to deal with a large order so close to quitting time - fine. But you made seven entrees which you had to pay for because you thought we would just accept it. Nope not this customer

Chipotle Mexican Grill

Overview

Insights

Key Information

Customer Perception

Additional Details

Cuisine Highlights

Dietary Options

Best Times to Visit

Photos

Menu

News Feed

Reviews

You could define this place

Google Reviews

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