1
Spent over $60 on sushi with their specials packs from 4 pm but didn’t expect to get a free fly inside. Absolutely disgusting and we couldn’t stomach eating what we bought after having the fly inside the pack. Phoned in and explained we had a fly inside the pack as well as taking a video to show them. Was told to return it to the store for a replacement. After going in, an early afternoon after being sick to show them the video with the fly crawling all over the sushi and get a replacement pack, they said I needed to go back after 4 pm for a replacement otherwise I could pay the difference to get what I originally bought, still wanting to charge me more despite the health and safety hygiene issue. This was the worst customer service ever experienced and only after asking if I could have the replacement multiple times since I was there and couldn’t get back in the afternoon, reluctantly they let me take only 5 pieces despite the pack of 7 that I had paid for. Will never go back after such a poor experience and them refusing to give the same number of pieces that I paid for. Buyer beware when purchasing pre packed sushi, it might pay to check that you don’t get a free fly inside your sushi pack like we did!