This is not a good Chipolte . Ordered delivery using the app. The driver had to wait for some second order so our food was cold and soggy by the time we got it . Plus my wife ordered tacos that she always gets. Usually at Fayetteville store. Barely had anything in them. I have been to the Fayetteville location many times and only had one time where I had to wait 10 minutes in the drive thru line for my order, besides that there times are always accurate. This was not the first time this store has done this. I previously did a pick up order got there 10 minutes after the pick up time and still had to wait an extra 30 minutes. I honestly blame poor management. This will be my last time ever dealing with this location.
The staff seemed very overwhelmed at this location. My husband placed a mobile order half an hour before we showed up and we still ended up waiting twenty minutes for our food. The assembly area was messy and this led to weird ingredients showing up in unexpected places (like a chunk of dry steak in our salsa cup). The portions were good and the orders were accurate, which I very much appreciate, but we were definitely worried about the quality and safety of the food after seeing the environment. My child's quesadilla was not heated through.
Worst online experience I’ve had at any chipotle locations. I ordered my meal online and they completely messed it all up. Instead of fresh tomato salsa, they put queso in my food and with my chips, which I cannot eat. Not only that, they charged me for the drink I ordered, the Mexican sprite, and I didn’t even receive it. I had no way of going back to get my order fixed, and this was an extreme disappointment to the usual good experience I have at other chipotle locations.
The food was fresh and flavorful, but it didn’t quite live up to the hype. I tried their burrito bowl with steak, and while the ingredients were good, the steak was a bit overcooked and lacked seasoning. The rice and beans were tasty, but the guacamole was a little too bland for my liking. The service was quick, and the staff was friendly, but the atmosphere felt a bit too rushed. It’s a solid option for a quick meal, but I wouldn't say it’s the best Mexican food out there.
We've been here before and had great food, not sure what happened the last time but our online order was sad. My bowl was about half a bowl and my son's entire burrito just about fit in the palm of my hand. Taste was great as usual but servings were not there, not sure if they were running low on everything or what.
